Victoria General Hospital Emergency Department Redevelopment

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Designed with patient care in mind.

In 2007, HDR | CEI was awarded the redevelopment of the emergency department at Victoria General Hospital. Working closely with the Vancouver Island Health Authority and facility user groups, our team focused on a single overarching objective: enhancing patient care through operational efficiency and flexibility.

The layout of the 5,200 square foot facility uses evidence-based and Lean design principles. The result is a truly integrated workspace which enables better communication among staff, and has the capacity to adapt to changes in patient care procedures and technology. HDR | CEI recommended a flexible, highly functional workstation design that uses a temporary “parking spot” approach, which different staff can inhabit as needed, reducing wasted empty space and accommodating different types of work and staff functions.

A separate waiting room was included in the design, for non-life threatening cases. This highly efficient “patient streaming” approach is based on a walk-in clinic model, allowing staff to prioritize based on severity. A separate pediatrics section with also has a dedicated waiting area, isolation beds and nurse station, to protect children from graphic or high-stress situations. State-of-the-art isolation rooms and a decontamination area have external access, specifically designed for managing pandemics and severe outbreaks.

Project Cost

$12,400,000

Size

5,200 sq ft

Completion

Sept 2009

Awards

Merit Award, 2010

Victoria Real Estate Board

Client

Vancouver Island Health Authority

Location

Victoria, BC

Category

Healthcare